Privacy Policy

Polydesign Limited
Company Number: 05709250
Registered Office: Wallows Industrial Estate, Unit 7 Fens Pool Avenue, Brierley Hill, DY5 1QA
Opening Hours: Monday–Friday, 9:30 am – 6 pm
Phone: 01384 75015
Email: info@polydesign.co.uk

Last Updated: 10/11/24

1. Introduction

Polydesign Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, purchase our products, or engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data.

2. Information We Collect

We may collect and process the following types of personal information about you:

Personal Identification Information: such as your name, email address, phone number, and postal address when you place an order or contact us.
Payment Information: such as credit card details and billing information. Payment information is processed securely and is not stored by us.
Usage Data: information about your use of our website, including IP address, browser type, and pages visited, to help improve our services and enhance user experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: to process and deliver your orders and handle payments.
Customer Service: to communicate with you, respond to inquiries, and provide support.
Marketing: to send promotional information and updates about our products and services, if you have opted in to receive such communications.
Website Improvements: to analyze website usage and improve our website’s functionality and security.

4. How We Share Your Information

Polydesign Ltd does not sell or rent your personal data to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These third parties are obligated to keep your information secure and confidential.

We may also disclose your personal data if required by law or to protect our legal rights.

5. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the following rights regarding your personal data:

Access: to request a copy of the personal data we hold about you.
Correction: to ask us to correct any inaccurate or incomplete data.
Deletion: to request the deletion of your personal data, subject to legal obligations.
Objection: to object to certain types of data processing, including direct marketing.

To exercise any of these rights, please contact us at info@polydesign.co.uk. We may require verification of your identity before processing your request.

7. Cookies

Our website uses cookies to enhance user experience, analyze usage patterns, and improve our services. Cookies are small data files stored on your device. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, declining cookies may impact the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. Please review this policy regularly to stay informed about how we protect your personal data.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@polydesign.co.uk
Phone: 01384 75015
Address: Polydesign Limited, Wallows Industrial Estate, Unit 7 Fens Pool Avenue, Brierley Hill, DY5 1QA